This note is for any Opus users who purchased or upgraded Opus between June 29th and July 3rd, 2014.
On July 2nd the web host we use for our online ordering system suffered a hardware failure, and despite their promise of "backups every three hours" some of the data from this period appear to have been corrupted.
We have a list of receipt numbers and the amounts paid but the database that keeps track of registrations has been reverted to its prior state as on June 29th. This means that if you purchased Opus, upgraded it or added optional features between these dates, we may not have a record of your transaction.
If you believe you may be affected by this, please contact sales@gpsoft.com.au with details of your purchase.
We apologise for any inconvenience this may cause!
On July 2nd the web host we use for our online ordering system suffered a hardware failure, and despite their promise of "backups every three hours" some of the data from this period appear to have been corrupted.
We have a list of receipt numbers and the amounts paid but the database that keeps track of registrations has been reverted to its prior state as on June 29th. This means that if you purchased Opus, upgraded it or added optional features between these dates, we may not have a record of your transaction.
If you believe you may be affected by this, please contact sales@gpsoft.com.au with details of your purchase.
We apologise for any inconvenience this may cause!
